Colleen Jones Quotes

I don’t have any regrets, really. What I got out of the sport was more than I ever dreamed was possible. We took some good runs at the Olympics, but the closest we got was third in the Canadian trials. But I can’t ever say I regret that, because I loved the career we had. And for me, that was enough.

I appreciate all the people I’ve met through curling. It’s been woven through the story of my life. But that win-at-all-costs attitude is, thankfully, no longer there. Still, when I step on the ice, something goes through my veins. It’s showtime. When you’ve spent over 40 years chasing something, it never leaves you.

The entire customer or user experience – from raising awareness, to buying a product / taking action, to getting customer support – is going digital.

Data is your eyes, not your brain.

If we continue to treat content as an extra to information architecture, to content management or to anything else, we miss a bright opportunity to influence users. Content is not a nice-to-have extra. Content is a star of the user experience show. Let’s make content shine.